∼ TERMS & CONDITIONS ∼
This website is operated by Justine menard. Throughout the site, the terms “we”, “us” and “our” refer to Justine menard. Justine menard offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions including those additional terms and conditions and policies referenced. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 - ORDERING WITH US
We are a small business offering handmade products such as Jewelry & Objects. All the products are unique and handmade by Justine Menard. Our value is to offer artistic and authentic jewelry made with good material. We use borosilicate & Murano Glass from France/Spain compagny. All the material we use in order to create are bought from renowned european industries which are ethically aligned with us.
The minimum time to receive any piece will be minium 2 weeks for producing & Delivery.
SECTION 2 - PRODUCTS
All pieces are handmade, carefully and consciously by Justine Menard herself. Allow different variation from the picture and the piece. We reserve the right to limit the sales of our product to anyone if it represents too much work and if we consider to not be able to have enough time to deserve the quality time for each product.
SECTION 3 - RETURN POLICY
As it is only Justine Menard who creates all the pieces by hand. This is a very small business who creates made-to-order pieces or with a very few stock. When buying with us, after receiving the payment we create the piece for you. You can select the pieces you would like with the help of the written details, pictures and videos. If you are unsure or you have disabilities to see correctly for any reason and you want more info about our products please feel free to contact us. We are always here to help any customer !
All sales are final. We do not offer return.
SECTION 4 - TAKING CARE OF OUR PRODUCTS
We recommend to take care of the jewelries in Glass, to avoid wearing them with other metal or others materials with same density than glass. In fact, wearing two different type of material like ceramic and glass can cause cracks when in contact for too long. The glass we are using specially Borosilicate or Murano can resist shocks but it is just for your own advice, that we advice you to wear for special occasion and stock them in their bag when not using.
SECTION 5 - SHIPPING
All our product are MADE-TO-ORDER and will be shipped between 7 - 14 days after payment.
We ship worldwide with UPS company. Nevertheless we are not responsible for any delays of treatment. When order will be shipped you will receive a tracking number to have directly access to the timeline of shipping.
International buyers may pay for local taxes & Douanes after receiving order.
`SECTION 6 - BROKEN GLASS DELIVERY
All items who has been purchased from our website will leave the Atelier very well packed & Cared. Nevertheless, we cannot control how the item will be treated during shipping.
If you receive a broken jewelry or objects you have 24H after receiving your item to send us an email with a picture as a proof. After 24h we are not responsible of any broken pieces. We also advise to read the section 4 for a good care of our products.
We are also not responsible for All items purchased in others store than our website.
SECTION 7 - SIZE
If you don’t know your size we recommend you :
Take a piece of string, ribbon, thread, or a thin strip of paper and wrap it around your finger, close to the knuckle.
With a pen, carefully mark the spot where the string overlaps with its end and either hold it up to a ruler that has millimeter measurements
Use the chart to determine your ring size.
measurement (mm) to Size
∼ 14.8 : 4 US : 47 FR : H UK
∼ 15.6 : 5 US : 49 FR : J UK
∼ 16.4 : 6 US : 52 FR : L UK
∼ 17.3 : 7 US : 55 FR : O UK
∼ 18.2 : 8 US : 57 FR : P UK
∼ 19 : 9 US : 60 FR : S UK
∼ 19.8 : 10 US : 61 FR : U UK
∼ 20.6 : 11 US : 64 FR : O UK